Mission
The mission of the Feedback Management Foundation is to support organizations to build their online presence, maximize the effect of social proof, and ensure user loyalty through improved experience and quality relations. Our focus is on the development of reputation management strategies to stimulate generating feedback from users that leads to the progress of nonprofits, social enterprises, and businesses which results in better quality for consumers and protection of their rights.
Activities
Share proven strategies
for building the perfect symbiosis between an
understood customer and a thriving organization.
Share proven strategies
for building the perfect symbiosis between an
understood customer and a thriving organization.
Compile
online and mobile UX maps, that ensure positive improvements with the goal to build stable micro
and macro communities.
Prepare research
based on data that determine the conclusions of
users’ experience and the likelihood that they will
share their opinion online and offline.
Encourage
non-profits, social enterprises, micro and SME in
their online reputation management efforts by
practical strategies and tactics.
Focus on sustainable growth methods
that ensure loyalty through improved experience
and the quality of the relations between the
parties involved.